Arlo cameras have become a household name in the USA. With increasing surveillance requirements, and the need to have such devices installed at homes, has boosted the need for devices like Arlo cameras in the market. These cameras can work day and night to record every minute detail that can be the difference between mental peace and constant issues. If you have run into issues with your Arlo camera, have followed every possible troubleshooting step and are wondering what you should do next, this blog is for you. We will explain the information on how to reset Arlo camera and get it back to recording again.
What happens when you do Arlo Camera Reset?
When you factory reset Arlo camera, it returns to the default settings state and removes the camera from the Arlo account. This means that after the reset process is complete, you will need to reconfigure the settings and add the camera back to the Arlo account.
Also note that any recorded video clips, photos, alarms and more will also be deleted from the device. So, if you need data, you can get a backup done for the same.
How to reset Arlo Camera?
The Arlo camera app can be reset either using the Arlo Secure App or the Arlo account. To access the same, you can use the web address my.arlo.com and sign in to your account.
Secondly, unlike other cameras and devices, this camera can also be reset using the Sync button you can find on the camera itself. This is quite helpful in case you have lost access to the Arlo account details and are unable to login to the same. In this blog, we will discuss both reset methods for different Arlo devices.
Factory Reset a Camera using the Arlo Account
If you have access to the Arlo account, you can follow these steps to reset your Arlo camera easily. However, before you follow the steps ensure that it is connected to the cloud and is online. Once you have ensured the same, follow these steps to reset Arlo camera:
- Launch the Arlo Secure App on your smartphone. Alternatively, you can also log in to your Arlo account using the web address my.arlo.com.
- Once the account opens, tap on Settings and then head to the My Devices option. From this window, select the Arlo camera you wish to reset.
- After you select the same, tap/click on the Remove Device option.
- If prompted, tap/click on the yes button to confirm the reset action. When clicked on yes, the Arlo camera will be removed from the account.
- Now, return to the Devices page, and you’ll see that the camera is not available on the page.
This means that the camera has been reset successfully. Now, you can reconfigure the camera and add it back to the account using some simple steps.
Reconfiguring Arlo Camera
- On the Devices page, tap/click on the ‘Add New Device’ button.
- Select the Arlo device you want to add and then choose the model from the next window.
- Follow the steps on the wizard to reconnect your camera to the WiFi network at your home, the base station or the SmartHub, in case you’re using that.
The steps we discussed can be used to reset indoor camera Arlo KB, and are the perfect answers to questions people often ask, like- how to reset Arlo Pro 2 camera, or maybe how to reset Arlo pro 4 Camera, or how to reset Arlo Essential Spotlight Camera, etc.
How to Reset Arlo Camera using Arlo Camera reset button
The Sync button you see on your Arlo camera, is also treated as Arlo camera’s reset button, so you were caught away with the heading, don’t be confused. When used for the factory reset process, the Sync button is the thing for you. The Arlo Sync button reset method comes handy when your camera is offline or does not have battery left to turn on. So, if were asking, ‘how to reset Arlo camera offline?’, here’s your answer:
- Unmount the camera from its position and first, locate the Sync button.
Note: Based on the model you are using, the position of this button will vary. Models including the Pro 3, Pro 4, Pro 3 Floodlight Camera, Ultra, Ultra 2, and the Go 2 have the Sync button housed beneath the camera housing. So, you’ll need to release the camera from the main housing to access it.
- Press the release button you see on the camera to access the same and get going with the reset process.
- Once you have access to the Arlo camera Sync button, press and hold it for about 15 seconds.
- Once you see the camera LED begins to blink Amber, release the button. Now, allow the reset process to complete. Ensure that the LED on the camera blinks in Amber three times. This entire process may take about 15 to 45 seconds to complete.
Important: Do not hold the reset button for too long, or you’ll need to start again from pointer 1.
- Now, open the Arlo Secure App on your smartphone, or if you have a computer, login to the my.arlo.com web portal.
- Here, tap/click on the Settings option to go to My Devices.
- Once the page opens, select the camera model you had reset and tap/click on the remove device option.
- When asked to confirm the operation, tap/click on the Yes button to confirm the removal.
- You can now return to the Devices page and tap/click on the Add New Device button.
- Select the Arlo Device and the Arlo model you have at home.
- Follow the on-screen instructions to add the camera back to the account. Once the setup is done, you can insert the camera back into its camera housing until it clicks into place.
Arlo camera won’t reset
We discussed that if you face issues using your Arlo camera, you can reset it. But, what if you cannot reset it. So, to answer what to do if the Arlo camera won t reset, here’s what you need to know:
- Try power cycling your Arlo camera. This means removing the battery from the camera and letting it remain like this for about 10 seconds.
- In case of wired models, you can try unplugging it from the mains power outlet and again letting it remain like this for about 10-15 seconds.
- For Arlo camera floodlight models, you can press and hold the pairing button for about 5 seconds. But ensure that you don’t exceed 15 seconds.
Following these steps can help resolve your Arlo camera won t reset issue.
FAQs
How to reset Arlo Pro 2 camera?
As discussed in the blog, there are two main steps on how to reset Arlo camera. When you are using the Pro 2 model, you can follow the same steps. Use the physical Sync button for a hard reset process or use the Arlo app to Remove Device. Doing it will make the camera go back to the default settings.
What are the steps to reset indoor camera Arlo KB?
You can reset indoor camera Arlo KB using the Sync button. Press and hold the same for about 10 seconds and allow it to reboot. Doing this will remove it from the Arlo Secure app and you’ll need to reconfigure the same using the Arlo camera setup process.
How to reset Arlo essential spotlight camera?
If your Arlo spotlight camera doesn’t work well, you can press and hold the Sync button for about 15 seconds until the LED blinks in blue color first. After blue, it will blink in Amber color three times, which indicates that the reset process is complete. Once done, remove the camera from the Arlo account by logging in to the same.
The Final Word
Arlo cameras are among the most reliable devices you can find on the internet. If you were looking for information on how to reset Arlo camera, this blog outlines the steps to do the same easily. If you still face issues with the camera, or need help with how to proceed with the steps, you can reach out to the experts at our end now.